I'm using the default character set 8859-1 running OTRS 2.1.7 on Red Hat EL4



This is out of my Apache log

[Thu May 10 13:49:57 2007] [error] [Thu May 10 13:49:57 2007] -e: Unknown
encoding '' at /opt/otrs//Kernel/System/Email.pm line 255\n 




-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Nils
Breunese (Lemonbit Internet)
Sent: Friday, May 11, 2007 4:36 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] Error when closing tickets

Maurice James Ny wrote:

> I get this error when ever I close tickets. The tickets end up being
> closed, but in a locked status. Does anyone have any ideas on why this
> is happening?
> 
>   *Software error:*
> 
> Unknown encoding '' at /opt/otrs//Kernel/System/Email.pm line 255
> 
> For help, please send mail to the webmaster ([EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]>), giving this error message and the time and
> date of the error.

What version of OTRS are you running? What charset are you using?

Nils Breunese.


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