Hi, is it anyway possible to pipe tickets from one otrs system into another having two different kind of numbering schemas?
use case: a support team has to send requests to an external support team also working with otrs. I like to manage this requests the same way as requests from customers. regards sven _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
