I think he wants to know how you got it to work -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alexander Scholler Sent: Tuesday, May 15, 2007 8:59 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Tickets between two OTRS systems
Hi Sven, Sven Wilhelm schrieb: > Hi, > > is it anyway possible to pipe tickets from one otrs system into another having > two different kind of numbering schemas? > > use case: a support team has to send requests to an external support team also > working with otrs. I like to manage this requests the same way as requests > from customers. I just can report that my mail-interaction out of our otrs with [EMAIL PROTECTED] worked. We us vorgang# they us ticket# We both have differenct system-ids > > regards > > sven Bye, Alex _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
