Hi,
according to
http://doc.otrs.org/developer/2.2/en/html/c684.html#custom-translation-f
ile
the way you "should" do it, is create a "Custom Translation File"
Kernel/Language/en_Custom.pm
(probably /opt/otrs/Kernel/Language/en_Custom.pm).
This way it might be simpler to update the system.
Something like this:
sub Data {
my $Self = shift;
my %Param = @_;
# $$START$$
# own translations
$Self->{Translation}->{'CompanyTickets'} = 'School Ticket';
# $$STOP$$
}
Greetings,
gerhard
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