To show all the just agents not administrators right?

 

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Rui
Silva
Sent: Wednesday, July 18, 2007 4:04 PM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] GetTableData SQL syntax error

 

I don't want customers. I want agents!!
But I think that that function is used for both.

I'll try to substitute the What => '$self... for What=> '*'

not sure that will do the trick but..... 

regards,

Rui Silva

On 7/18/07, [EMAIL PROTECTED] < [EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > wrote:


Try SELECT * FROM customer_user; and make that the limit is set to zero. 

------Original Mail------
From: "Rui Silva" <[EMAIL PROTECTED]>
To: <[email protected]>
Sent: Wed, 18 Jul 2007 17:50:48 +0100 
Subject: [otrs] GetTableData SQL syntax error

Good evening,

I'm deploying OTRS and I'm having a problem.

In User administration, the user list doesn't appear (no Users showed).
In the log file I have this errors regarding to this problem: 

[Wed Jul 18 16:11:56 2007][Error][Kernel::System::DB::GetTableData][668] You
have an error in your SQL syntax; check the manual that corresponds to your
MySQL server version for the right syntax to use near '  ,  FROM 
system_user' at line 1, SQL: 'SELECT ,  ,  FROM system_user '
[Wed Jul 18 16:11:57
2007][Debug][Kernel::System::Web::InterfaceAgent::Run][714] Global handle
stopped.

My config is.
OTRS 2.1.7 
LDAP Backend for agents and customers
Windows XP ( I know it's not the best way to do it, but.... :( )


I couldn't find the answer using google, so I'm hoping that you gurus out
there help me with this. 

Regards,

Rui Silva
Portugal


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-- 
Rui Silva
http://rukinhas.no-ip.org 

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