You can edit or add ticket status in the admin area, through the STATUS link
Gabriele
----- Original Message -----
From: Luis Torres Quiñones
To: 'User questions and discussions about OTRS.org'
Sent: Tuesday, July 24, 2007 12:45 AM
Subject: [otrs] change ticket status
Hi,
Somebody know, how to add an option, to change ticket status, like a "change
queue"
Regards,
Luis Torres Q.
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