What do you mean by modify ticket type?
----- Original Message -----
From: Luis Torres Quiñones
To: 'User questions and discussions about OTRS.org'
Sent: Tuesday, July 24, 2007 5:57 PM
Subject: [otrs] change ticket type
Thanks . that option is for adding status, but what I need it is to modify
the TicketType,
This is possible?
Saludos cordiales,
Luis Torres Quiñones
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De: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] En nombre de Gabriele D'Andrea
Enviado el: Martes, 24 de Julio de 2007 03:06 a.m.
Para: User questions and discussions about OTRS.org
Asunto: Re: [otrs] change ticket status
You can edit or add ticket status in the admin area, through the STATUS link
Gabriele
----- Original Message -----
From: Luis Torres Quiñones
To: 'User questions and discussions about OTRS.org'
Sent: Tuesday, July 24, 2007 12:45 AM
Subject: [otrs] change ticket status
Hi,
Somebody know, how to add an option, to change ticket status, like a
"change queue"
Regards,
Luis Torres Q.
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