Wow, Do a manual install. The only issues that a normal sysadmin would have is solving the perl dependencies. Im not sure exactly what a unix analyst is but if you cant manually install OTRS then you definitely don¹t want to use this long term in a production environment unless you purchase support.
On 8/6/07 11:22 AM, "Laurent Minost" <[EMAIL PROTECTED]> wrote: > Hi Andrew, > > As a Unix Systems Analyst, don't you feel we will miss a little bit of > informations/details please ? :) > Do you have some informations through Syslog and/or OTRS logs ( I don't know > if with Etch package Syslog is the default logging method for OTRS) ? > Did you check if OTRS database has been created automatically by post-script > package install ? Does your mysql default installation is working properly ( > do a simple test through <mysql -u root -p> from your machine) > More basically, did you try the tarball package installation method ? or check > the INSTALL file that comes with it ( all the installation process is listed > in it) ? > > Thanks by advance, > > Best regards. > > Laurent > > > Le lundi 06 août 2007 à 09:59 -0500, Andrew Meyer a écrit : >> Hi, >> >> It seems that every time I send an email to this mailing nothing gets >> accomplished. But I am trying to go live with otrs2 at my company, and can¹t >> figure out why every time I install the package, it doesn¹t work. I am using >> Debian Etch, with OTRS2. If I install with mysql, it says there is some >> database problem. I have the mysql-client installed. If its postgresql, it >> doesn¹t install the user for administering the application. Could someone >> please advise me on this? I would like to go live this week. >> >> >> >> >> >> Thanks for you help, >> >> >> >> Andrew Meyer >> >> Unix Systems Analyst >> >> Precision Practice Management >> >> 1300 Hampton Ave., Ste 200 >> >> 314-787-0681 x39 >> >> 314-565-0868 >> >> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support or consulting for your OTRS system? >> => http://www.otrs.com/ > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ Andy Lubel Application Administrator / IT Department GTSI Corp. 3901 Stonecroft Boulevard Chantilly, VA 20151 Tel: 1.800.999.GTSI ext.2309 Dir: 703.502.2309 [EMAIL PROTECTED] --
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