The phone ticket gets heavy use in our organization. Creation of a new phone ticket always ends up in the Postmaster queue.
Is there a config to control which queue the new phone ticket is created in? Thanks! Dan Gardiner LRGHealthcare Laconia NH USA _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
