Laurent,
Sorry - forgot to add - version 2.2.2.
tim
At 14:03 30/08/2007, Laurent Minost wrote:
Hi Tim,
Are you using an external backend DB for CustomerUser and CustomerCompanies
please ?
If so, can you tell me which OTRS version are you using and confirm me this bug
occurs by your side too please ?
<http://bugs.otrs.org/show_bug.cgi?id=2239>http://bugs.otrs.org/show_bug.cgi?id=2239
Thanks by advance.
Best regards.
Laurent Minost
Le jeudi 23 août 2007 à 17:14 +0100, Tim Streater a écrit :
Hi,
Interestingly, the same bug and same fix occur if you try to use a different
backend db for Customer Companies, too.
tim
At 16:19 23/08/2007, Laurent Minost wrote:
>Hi,
>
>This bug seems already fixed by OTRS Dev Team :
>
><<http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.454&view=markup>http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.454&view=markup>http://cvs.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.454&view=markup
>
>- (2007/08/10) Fixed bug# 2156 - External customer database is not working,
>
>if it's configured the following error message appears
> ("Got no MainObject in Kernel/System/DB.pm line 85").
>
>
>BR,
>
>Laurent
>
>
>Le jeudi 23 août 2007 à 16:29 +0200, Rico Barth a écrit :
>>
>>
>>Hi Tim!
>>
>>On Thu, 23 Aug 2007, Tim Streater wrote:
>>
>> > Thanks - that fixed the software error (BTW, to me this looks like a bug -
>> > should I report this via bugzilla?).
>>
>>Yes, it's a bug. I didn't find time to look for an existing bug on
>>bugs.otrs.org. If you may do that it was great job. This issue was
>>discussed on mailinglist a few weeks ago.
>>
>>Thanks and regards
>>
>>Rico
>>
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>>Dipl.-Math. Rico Barth, Geschäftsführer/Projektleiter
>>c.a.p.e. IT GmbH
>>Annaberger Straße 240 , 09125 Chemnitz
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>>
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>>AG Chemnitz, HRB 23192
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