Hi Miguel,
I can't follow you.
Miguel Angel Bayona Pérez schrieb:
Hi there,
after migrating to 2.2 and the creation of a new theme i´ve started to
receive strange or unrelated errors (some of them reported here by
me). At the beginning I thought it was due to inmaturity of ITSM
modules. After looking ate the code, it turns out that the problem is
WITH ALL MODULES and is due
What do you mean with module installation? Are you talking about
ITSM-packages?
that during the module installation they ONLY update the "Standard"
theme (i.e. Kernel/Output/HTML/Standard/*). If you are using only this
theme, then it is not a problem. However, if you have created your own
theme, it is not updated and the new module features do not work.
SOLUTION: modify the installation procedure of the modules to update
ALL the themes and not only the "Standard"
WORKAROUND: it yoy use your own theme, befor installing a new module,
change to "Standard", install the module and manually copy the new
files in "Kernel/Output/HTML/Standard" to your
"Kernel/Output/HTML/<My_Theme>" directory, and then, change again to
your theme.
I use a self-made theme and have no problems in v2.2.2 (without ITSM).
Regards,
Miguel Angel
Bye, Alex
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