Oh sorry, I added the lines in my httpd.conf file for apache. Anywhere in the 
file should work. I guess by default perl does not take your OS's environment 
variables so occasionally you have to set them in the httpd.conf file. There is 
a way for it to take the OS's environment variables but I am unsure how that is 
done.

Dan King
Software Developer
Canadian Resident Matching Service
613.237.0075  ext. 241
(Toll free) 877.CARMS.42
171 Nepean Street, Suite 300
Ottawa, ON, CAN    K2P 0B4
www.carms.ca

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-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alexander 
Scholler
Sent: September 19, 2007 9:00 AM
To: User questions and discussions about OTRS.org
Subject: Re: [otrs] wrong encoding after update to v2.2.3

Hi Dan,

Dan King schrieb:
> Hey, I had a problem dealing with encoding before and I had to set a Perl 
> Environment Variable so it knew about which encoding to use. You could try 
> that, the code I used is below:
>
> PerlSetEnv environment_Variable value
> PerlPassEnv environment_Variable
>   
Thank you for you response.
I'm no perl-guru. Please tell me where/who I have to aplly the Env-variable.
> Dan King
> Software Developer
> Canadian Resident Matching Service
> 613.237.0075  ext. 241
> (Toll free) 877.CARMS.42
> 171 Nepean Street, Suite 300
> Ottawa, ON, CAN    K2P 0B4
> www.carms.ca
>   
Bye, Alex
>   
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