Hey, I had a problem dealing with encoding before and I had to set a Perl 
Environment Variable so it knew about which encoding to use. You could try 
that, the code I used is below:

PerlSetEnv environment_Variable value
PerlPassEnv environment_Variable

Dan King
Software Developer
Canadian Resident Matching Service
613.237.0075  ext. 241
(Toll free) 877.CARMS.42
171 Nepean Street, Suite 300
Ottawa, ON, CAN    K2P 0B4
www.carms.ca

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-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Alexander 
Scholler
Sent: September 19, 2007 7:45 AM
To: User questions and discussions about OTRS.org
Subject: [otrs] wrong encoding after update to v2.2.3

Hi,

I have a big problem - just migrated to v2.2.3 running in utf-8.

Now, mails sent out are iso-encoded, and the mail-header claims the mail 
to be utf-8-encoded. So Umlauts are displayed wrong. If I manually set 
my mail-client to ISO, the mail is displayed correct.

This is new since v2.2.x, didn't had problems in v2.1.x

Urgend help necessary.

Bye, Alex
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