On 10/4/07, Emily Flynn <[EMAIL PROTECTED]> wrote: > I've been using the OTRS GUI with Firefox, and I've checked that any pages > where I've edited the html render OK in IE7. I never actually used OTRS > with IE7 though, and a colleague of mine who uses IE7 came across a problem > this morning. > > When he goes to reply to a new ticket to say request received and to > change the state, as soon as he hits submit, the internet explorer error > 'page cannot be displayed' comes up, however the email does get sent to the > person who created the ticket, and indeed, the state gets changed. Hitting > the back button will bring you back to where you were no problem. > > I don't understand what might be causing this problem as the page right > after submitting the request received email is no different to the page > viewed previous to the reply page. >
Has anyone checked the webserver's error logs?
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
