HI I need the following update for OTRS
The attachments which I receive can I have their size extended? Also my question with this is that when I download attachment there is no extension of the file and I don't know if it's a video or a text. Second issue is I need to change the priority system right now 4 is being high what I need is a reverse as in 4 being low and 1 being high how do I do that ? Mujtaba Karim Customer Support Manager PixSense Inc. 172/P 3rd Floor Block-2 PECHS Tariq Road Karachi 75400 Pakistan C: 92.300.821.8601 | F: 92.21.432.2721-4 | E: <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED] <http://www.pixsense.com/> www.pixsense.com
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