In running the Cron.sh as my user jromano and as root I get the Check the $HOME (/etc/passwd) of the OTRS user. It must be the root dir of your OTRS system
Maybe copy /etc/passwd to opt/otrs? Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, & Customer Support ----- Original Message ----- From: "Manoj Patwardhan" <[EMAIL PROTECTED]> To: "User questions and discussions about OTRS.org" <[email protected]> Sent: Monday, November 26, 2007 8:34:45 AM (GMT-0600) America/Mexico_City Subject: Re: [otrs] cron job for auto email checker Hi Jim, There is a script that lets you install the necessary cron jobs. I think it is Cron.sh in the bin directory. I ran that script (after modifying the time intervals I wanted the jobs to repeat in) and it did the installation fine. Hope this answers your question. - Manoj On Nov 26, 2007, at 5:30 AM, DataForce CRM wrote: hi, got email running and thank you for fine support. now I want to do a cron job in crontab. My otrs does not have a crontab file. do I make this and put in the cron job command? on restart I see message that "no crontab" and I do see the "cron" starting , but the email is not being checked. so i think i need to make a crontab. is this a directory or a file with the cron in it like */10 * * * $HOME/bin/Postmaster.pl ( I have read and reread the documentation) Regards, Jim Romano GM - 817-886-0380 - Skype: DataForceCRM http://www.dataforcecrm.com Visit site for Live Demos, Screenshots, & Customer Support _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
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