> I was curious if in OTRS you can have it authenticate from a > windows domain/LDAP server instead of prompting the users to > log in with a separate account?
Yes > Also, when a ticket request is submitted can it contact the > support team at an email address? Notifications are sent to whom ever has been assigned to the queue in which the message arrives. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
