Yes to both of your questions

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Nielson, Adam
Sent: Friday, November 30, 2007 3:05 PM
To: [email protected]
Subject: [otrs] Questions about OTRS

Hello,

I was curious if in OTRS you can have it authenticate from a windows
domain/LDAP server instead of prompting the users to log in with a separate
account?

Also, when a ticket request is submitted can it contact the support team at
an email address?

Thank you,


Adam Nielson
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