any chance to get some attention on this issue?

Thanks

On Dec 21, 2007 3:54 PM, Konstantin webuser <[EMAIL PROTECTED]> wrote:

> indeed :-)
>
> I did run that script and I thought that I did use the right permissions.
> OTRS is installed using the 'otrs' user with home directory '/opt/otrs' and
> group 'otrs'. The web server is installed as a regular user who has sudo
> privileges. As a result, I did run SetPermissions as:
>
> SetPermissions /opt/otrs otrs web_server_user otrs group_of_web_user
>
> I thought the above was correct?
>
> Thanks for your help
>
>
> On Dec 21, 2007 2:40 PM, Mike Lykov < [EMAIL PROTECTED]> wrote:
>
> > В сообщении от Friday 21 December 2007 17:30:13 Konstantin webuser
> > написал(а):
> >
> > > I followed all the steps, as described, in the documentation and
> > everything
> > > worked fine. After I displayed the login page and tried to login I get
> > the
> > > following error
> >
> > this means not all worked fine ;)
> >
> > >  Error: Can't write /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm:
> > Permission
> > > denied!
> >
> > try to run SetPermissions script correctly?
> >
> > Mike
> > _______________________________________________
> > OTRS mailing list: otrs - Webpage: http://otrs.org/
> > Archive: http://lists.otrs.org/pipermail/otrs
> > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
> > Support or consulting for your OTRS system?
> > > http://www.otrs.com/
> >
>
>
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