Prompt, whether has found somebody a way to insert the identifier of the agent who has written the message in subject of the mail? It would be desirable that mail have been signed not only number tickets, but also that who has answered it, except for the signature.
-- swood _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
