> I set ConfigItem CustomerPreferencesGroups###Language to Valid="0" 
> Yet the box still displays on my customers' preference page.
> I removed the ConfigItem completely, also to no avail.
> Yet these are the only files in the entire OTRS system, 
> including the DB, that
> seem to have the words "frontend language" in them.

I think you need to create a new theme to do that. It's a little tricky but if 
you follow the documentation at http://doc.otrs.org/2.2/en/html/c1784.html 
you'll be set.

It was the only way I could figure out how to remove the language box from the 
customer login screen.


-- 
Lars
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