Or if you can, on the LDAP server do a

slapcat | less

The first paragraph returned should contain the dn of the root. i.e. dn:
dc=yourcompany,dc=com

Patrick
Rico Barth wrote:

>
> Hi Nielson!
>
> On Wed, 23 Jan 2008, Nielson, Adam wrote:
>
> > Ok, so I need to change it to uid instead of sAMAccountName, still
> no luck. :(
>
> > I have anonymous access to the OpenLDAP server, so I shouldn't need
> admin rights.
>
> > I am seeing o=test.com, and ou=People... I am not finding anything
> on the LDAP server that's dc=.
>
> Try 'ldapsearch -x uid=<your identifier/loginname>'
>
> and you will get some responses like this:
>
> dn: uid=<your identifier/loginname>,ou=users,dc=intra,dc=company,dc=com
>
> The string dc=intra,dc=company,dc=com should be your BaseDN.
>
> > So, when it works I should be able to go to the index.pl file and
> automatically be logged in with my user account?  All I get is the
> login prompt.
>
> If you want to get some single sign on you must be enable SSO on your
> webserver. There's a chapter within the OTRS docs. In default
> configuration of OTRS you must fill in the login form and then you
> will be authenticated against your ldap service.
>
> Regards and HTH,
>
> Rico
>
> -- Dipl.-Math. Rico Barth, Geschýftsfýhrer/Projektleiter
> c.a.p.e. IT GmbH
> Annaberger Straýe 240 , 09125 Chemnitz
> phone/fax: +49 371 5347-621 / -625
> mobile:    +49 176 66680786
> mailto:    [EMAIL PROTECTED] , PGP-Key: 0x874C8377
> internet:  www.cape-it.de
>
> Geschýftsfýhrung Rico Barth, Thomas Maier
> AG Chemnitz, HRB 23192

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