>From what I understand, and this could be wrong, but you'd need to add a field
>for company name and add it in every print out and basically it's a real pain
>in the ass.
That said, what I do is to use companyid as companyname. :)
----- Original Message -----
From: Mikhail Pauw
To: User questions and discussions about OTRS.org
Sent: Friday, January 25, 2008 11:56 AM
Subject: RE: [otrs] Show company name
Hi,
I think I'm doing something here what isn't completely right, but I can't
imagine that nobody knows a solution to my problem J.
Thanks (and sorry for kicking it up)
Mikhail
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mikhail Pauw
Sent: woensdag 16 januari 2008 12:33
To: [email protected]
Subject: [otrs] Show company name
Hello fellow OTRS users,
I'm wondering if it's possible to show the company name in AgentTicketQueue
en in AgentTicketZoom. Now it only shows the company id, but for our users
that's not very clarifying. I've look trough the manual and the settings, but I
can't find anything about it. Does anybody know the solution for this?
Thanks in advance,
Mikhail
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