> So my question is; Is that the way it works? Or > should it query AD when I click on the Customer page > automatically and show me everything without having to > perform a wildcard search?
That's the way it works. Why do you want to see a list of customers anyway? It could be pretty big. > CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'], If you add 'sn' and 'phone' to this list, you can also do searches on last names and phone numbers when trying to pick a customer for a new phone ticket. -- Lars _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
