Peter, config.pm: it looks like a default otrs/mysql installation as you cannot find the otrs db in mssql: is it possible that a mysql server is running on this machine?
I presume you mean "is it possible that it is NOT running on this machine". Based on this Config.pm file presented the simple answer is no. The localhost remark indicates that the db is sourced locally. However as I noted yesterday... you may have multiple instances of MS-SQL installed and OTRS isn't on the default instance. In addition, the database could have been loaded on a different engine. Is mySQL installed on the box? I was also thinking that the Config.pm file isn't the 'Active' file. A back-up of the defaults or similar but the actual OTRS files are elsewhere on the machine. Is there another Config.pm on the system? LQ ps - you should be careful publishing passwords to public lists. If your DB is not secured properly or if you have a mischievous user internally... you've provided the username and password to the database. Once you get this back together change that password (hopefully to something better than hot _____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Peter van Beugen Sent: Sunday, February 10, 2008 8:53 AM To: User questions and discussions about OTRS.org Subject: RE: [Spam] Re: [otrs] I lost all admin power into OTRS!!! config.pm: it looks like a default otrs/mysql installation as you cannot find the otrs db in mssql: is it possible that a mysql server is running on this machine? regards, Peter _____ Van: [EMAIL PROTECTED] namens BCWINFO Verzonden: za 9-2-2008 20:47 Aan: User questions and discussions about OTRS.org Onderwerp: Re: [Spam] Re: [otrs] I lost all admin power into OTRS!!! Ok LQ. I have edited Config.pm: # database settings # # ---------------------------------------------------- # # DatabaseHost # (The database host.) $Self->{'DatabaseHost'} = 'localhost'; # Database # (The database name.) $Self->{'Database'} = 'otrs'; # DatabaseUser # (The database user.) $Self->{'DatabaseUser'} = 'otrs'; # DatabasePw # (The password of database user. You also can use bin/CryptPassword.pl # for crypted passwords.) $Self->{'DatabasePw'} = 'hot'; # DatabaseDSN I think that this tells me that the name of my database is really OTRS as I thought. Right? However, unhappily, I still could not find it into SQL Querry Analizer. What a hell! On Feb 9, 2008 3:39 AM, LQ Marshall <[EMAIL PROTECTED]> wrote: The database could be named nearly anything. If you have access to OTRS files the database is referenced in the Config.pm <http://config.pm/> file (it's in the Kernel dir). Don't know if the win32 version uses the same structure though. Probably will have to look for the DB name and then go back to Query analyzer. You may also have the Enterprise admin tool (which may be described as QA on steroids). LQ
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