Hello friends, just a small and maybe silly question. Suppose we got a ticket with an attachment. I want to split it in the way that I have 2 tickets both with that very same attachment in them. The best way is to have 2 tickets with a link to the single file inside both.
How this can be done? Thanks in advanse! Andrew _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
