We do all the time...? So yes.
_____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Tony Canale Sent: Tuesday, March 25, 2008 2:44 PM To: otrs otrs Subject: [otrs] Can OTRS Agents create new tickets? Can an Agent submit a new ticket in the Agent's interface? Avoid to log in as a customer to open ticket, we would like the Agent's to do it from their Agent's page. thank you, -Tony C _____ In a rush? Get real-time answers with Windows Live Messenger. <http://www.windowslive.com/messenger/overview.html?ocid=TXT_TAGLM_WL_Refres h_realtime_042008>
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
