> -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of > sharif islam > Is it possible to assign multiple email addresses to one queue?
Depends on incoming or outgoing is intended. We use multiple addresses that all handle incoming tickets in one queue (support/sales/porting go to 1 queue). Outgoing messages (sent from one queue) cannot have different addresses per subject. We've solved this by creating multiple sub-queues within the main queue. All of the sub-queues then have their own email address. Arnold. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
