Hello everybody, While writing the documentation for our future users, I've just noticed that "From" and "To" fields are inverted in Phone-ticket and E-mail ticket forms.
Phone ticket: From: enter the customer To: enter the queue E-mail ticket: From: enter the queue To: enter the customer It could be so easyer to label "Queue" the field in which you enter the queue and "Customer" the field in which you enter the customer. I tryed to do that with the translation files, but since the meaning of "From" and "To" is confused, the result is not what I expected. Any comment on this ? Régis OTRS 2.2.5 + ITSM 1.0.2 _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
