Hi ,
thanks for the reply

What dns settings i should look into?

hamood

On Mon, Jun 9, 2008 at 12:25 AM, Christophe Flaviani <[EMAIL PROTECTED]>
wrote:

> Hi there,
>
> I also implemented an LDAP authentication with otrs (2.2, not 2.3)
>
> I saw the same problem (First Bind Failed), as if the username and/or
> password is wrong.
>
> The problem vanished, when I corrected my DNS settings on the server.
>
> Hope this helps,
> C.
>
>
>
> On Mon, Jun 9, 2008 at 9:08 AM, hamood Iqbal <[EMAIL PROTECTED]> wrote:
>
>> hi,
>> i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that
>> are important to us.
>>
>> i used the same lines that i put in con fig.pm for otrs 2.2 to
>> authenticate against Active directory but this version is giving error that
>> your user name or password was entered incorrectly.
>>
>> my last version was 2.2.6 and it worked with AD.
>>
>> see my otrs.log file
>> [Sun Jun  8 12:39:44 2008][Notice][Kernel::System::Auth::DB::Auth] User:
>> [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209).
>> [Sun Jun  8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User:
>> 'hiqbal' ID: '2' created successfully (1)!
>> [Sun Jun  8 12:40:46 2008][Notice][Kernel::System::User::SetPassword]
>> User: 'hiqbal' changed password successfully!
>> [Sun Jun  8 12:41:05
>> 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed
>> SessionID 10b4e7db911938ec94948b318d459a8ef8.
>> [Sun Jun  8 12:42:26
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:42:26
>> 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no
>> SessionID!!
>> [Sun Jun  8 12:42:39
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 12:43:43
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 12:49:00
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 12:49:51
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 12:56:42
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:56:47
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:56:52
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:57:00
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 12:57:08
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:00:13
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:01:32
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 13:16:05
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:16:13
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User:
>> [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209).
>> [Sun Jun  8 13:18:03
>> 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed
>> SessionID 10efb9b42a35e933717ad53f982af2ac1a.
>> [Sun Jun  8 13:18:20
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:18:29
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:18:29 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 13:25:19 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 13:28:16
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:28:16 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 13:28:28
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:28:28 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 13:28:44
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 13:28:44 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>> [Sun Jun  8 14:43:33
>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind
>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext
>> error, data 525, vece
>> [Sun Jun  8 14:43:33 2008][Error][Kernel::System::Auth::LDAP::Auth][191]
>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment:
>> AcceptSecurityContext error, data 525, vece
>>
>>
>>
>> Any idea what is wrong? or i am doing something wrong.
>>
>> Thanks
>> _______________________________________________
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>> => http://www.otrs.com/
>>
>
>
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>
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