Hi Hamood, I just made sure that the otrs server could resolve the realm of the AD authentication. Maybe if you send your Config.pm, we could have a look.
Regards, C. On Mon, Jun 9, 2008 at 11:07 AM, hamood Iqbal <[EMAIL PROTECTED]> wrote: > Hi , > thanks for the reply > > What dns settings i should look into? > > hamood > > On Mon, Jun 9, 2008 at 12:25 AM, Christophe Flaviani <[EMAIL PROTECTED]> > wrote: > >> Hi there, >> >> I also implemented an LDAP authentication with otrs (2.2, not 2.3) >> >> I saw the same problem (First Bind Failed), as if the username and/or >> password is wrong. >> >> The problem vanished, when I corrected my DNS settings on the server. >> >> Hope this helps, >> C. >> >> >> >> On Mon, Jun 9, 2008 at 9:08 AM, hamood Iqbal <[EMAIL PROTECTED]> wrote: >> >>> hi, >>> i installed otrs 2.3 beta 2 b/c it has some features like imap/ajax that >>> are important to us. >>> >>> i used the same lines that i put in con fig.pm for otrs 2.2 to >>> authenticate against Active directory but this version is giving error that >>> your user name or password was entered incorrectly. >>> >>> my last version was 2.2.6 and it worked with AD. >>> >>> see my otrs.log file >>> [Sun Jun 8 12:39:44 2008][Notice][Kernel::System::Auth::DB::Auth] User: >>> [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). >>> [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::UserAdd] User: >>> 'hiqbal' ID: '2' created successfully (1)! >>> [Sun Jun 8 12:40:46 2008][Notice][Kernel::System::User::SetPassword] >>> User: 'hiqbal' changed password successfully! >>> [Sun Jun 8 12:41:05 >>> 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed >>> SessionID 10b4e7db911938ec94948b318d459a8ef8. >>> [Sun Jun 8 12:42:26 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:42:26 >>> 2008][Error][Kernel::System::AuthSession::DB::CheckSessionID][64] Got no >>> SessionID!! >>> [Sun Jun 8 12:42:39 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:42:39 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 12:43:43 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:43:43 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 12:49:00 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:49:00 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 12:49:51 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:49:51 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 12:56:42 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:56:47 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:56:52 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:57:00 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 12:57:08 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:00:13 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:01:32 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:01:32 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 13:16:05 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:16:13 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:16:13 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 13:16:49 2008][Notice][Kernel::System::Auth::DB::Auth] User: >>> [EMAIL PROTECTED] authentication ok (REMOTE_ADDR: 172.30.72.209). >>> [Sun Jun 8 13:18:03 >>> 2008][Notice][Kernel::System::AuthSession::DB::RemoveSessionID] Removed >>> SessionID 10efb9b42a35e933717ad53f982af2ac1a. >>> [Sun Jun 8 13:18:20 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:18:29 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:18:29 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 13:25:19 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 13:28:16 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:28:16 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 13:28:28 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:28:28 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 13:28:44 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 13:28:44 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> [Sun Jun 8 14:43:33 >>> 2008][Error][Kernel::System::CustomerUser::LDAP::new][144] First bind >>> failed! 80090308: LdapErr: DSID-0C090334, comment: AcceptSecurityContext >>> error, data 525, vece >>> [Sun Jun 8 14:43:33 2008][Error][Kernel::System::Auth::LDAP::Auth][191] >>> First bind failed! 80090308: LdapErr: DSID-0C090334, comment: >>> AcceptSecurityContext error, data 525, vece >>> >>> >>> >>> Any idea what is wrong? or i am doing something wrong. >>> >>> Thanks >>> _______________________________________________ >>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>> Archive: http://lists.otrs.org/pipermail/otrs >>> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >>> Support or consulting for your OTRS system? >>> => http://www.otrs.com/ >>> >> >> >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> Support or consulting for your OTRS system? >> => http://www.otrs.com/ >> > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ >
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