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Hi all Can anyone Help me configuring the Generic Agent in OTRS 2.2.3 . Is there any manual for Configuring Generic Agent . My configuration are not working at the moment. --
Thank You Best Regards Joseph
Sibie Devis
KALKITECH #147, Ananthapushpa Buildings ;5 th Main. Sector 7, HSR Layout ;Bangalore-34 , INDIA ((+91) (80) 2572 1263 / 1264 | *[EMAIL PROTECTED]/com |8 www.kalkitech.com "A Whole New World of Intelligent Energy Systems" [EMAIL PROTECTED] wrote: Send otrs mailing list submissions to [email protected]To subscribe or unsubscribe via the World Wide Web, visit http://lists.otrs.org/cgi-bin/listinfo/otrs or, via email, send a message with subject or body 'help' to [EMAIL PROTECTED] You can reach the person managing the list at [EMAIL PROTECTED] When replying, please edit your Subject line so it is more specific than "Re: Contents of otrs digest..." Today's Topics: 1. Migration from Jitterbug to OTRS script available... (Niran Abeygunawardena) ---------------------------------------------------------------------- Message: 1 Date: Tue, 10 Jun 2008 12:01:35 +0100 From: Niran Abeygunawardena <[EMAIL PROTECTED]> Subject: [otrs] Migration from Jitterbug to OTRS script available... To: [email protected] Message-ID: <[EMAIL PROTECTED]> Content-Type: text/plain; charset=us-ascii; format=flowed Hi everyone, Our group is moving from a very out-dated Jitterbug email system to OTRS. For this purpose, I have developed a perl script to import all jitterbug emails into OTRS for archival and search purposes. It creates all the required articles/threads to each corresponding ticket. A couple of freetext fields are created for jitterbug ticket id, audit, notes and notify fields from jitterbug. If u need this script, please email me. Best Regards, Niran. ------------------------------ _______________________________________________ otrs mailing list [email protected] http://lists.otrs.org/cgi-bin/listinfo/otrs End of otrs Digest, Vol 59, Issue 40 ************************************ |
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