Hello

 

I have installed an OTRS system version 2.2.6, and imported an otrs
database from a 2.2.4 OTRS system.

The mail server I receive mails from is a IMAP server, so I am using the
fetchmail program to get the mails into the otrs users local maibox.

When I give the command mail from the otrs user I can see all the
incomming mails to the server.

The problem is that I do not understand what should take the mails from
the otrs users local mailbox and put the mails into the system.

Could you please explain that to me?

Is it the crontab job: $HOME/bin/PostMasterPOP3.pl that puts the mails
into the system?

If I execute the crontab job, it says that I have mails, but it does not
take the mails and put it into the system:

 

Bets Regards, Lars Rieneck

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