Lars Rieneck wrote:
I have installed an OTRS system version 2.2.6, and imported an otrs
database from a 2.2.4 OTRS system.
The mail server I receive mails from is a IMAP server, so I am using
the fetchmail program to get the mails into the otrs users local
maibox.
When I give the command mail from the otrs user I can see all the
incomming mails to the server.
The problem is that I do not understand what should take the mails
from the otrs users local mailbox and put the mails into the system.
Could you please explain that to me?
Is it the crontab job: $HOME/bin/PostMasterPOP3.pl that puts the
mails into the system?
If I execute the crontab job, it says that I have mails, but it does
not take the mails and put it into the system:
See the chapter called 'Receiving emails' in the documentation: http://doc.otrs.org/2.2/en/html/x1267.html
The third method, outlined in the section called 'Fetching emails
via POP3 or IMAP and fetchmail for PostMaster.pl' is probably what
you're looking for. This uses PostMaster.pl and *not* PostMasterPOP3.pl.
Nils Breunese.
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