Hello everyone, My agents don't get any notification when the owner for a ticket is changed. Can somone please tell me from where can i enable this setting.
Regards Misbah
_______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
