Richard Gliebe wrote:
is it possible, that a Customer gets a retourn Emails (with the
Trouble Ticket Number) when
he sends an request to the OTRS TTS?
We are running otrs-2.2.5 on FreeBSD 7.0-STABLE
See the documentation on 'Auto answers':
http://doc.otrs.org/2.2/en/html/x947.html
Nils Breunese.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
