Hi, I am currently reviewing OTRS for work. Part of the testing includes having the system import tickets from an IMAP e-mail account which the documentation indicates is possible. However I have been unable to do so following the instructions found in section 7 of the Admin manual.
The version of OTRS I am currently running is the one available in the Ubuntu repositories (2.1.7 I believe) is there any extra perl modules that need to be installed? or have I just done something stupid and it should all be working? Thanks Mike Lowen _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
