Hello Serge,
have you got a solution for this occurence? We do have the same problem
and I'm not sure if it is a misconfiguration or a bug.
Thanks in advance
Markus Nagel
Serge Algarotti schrieb:
>
> Hi
>
> I test on a test machine the OTRS upgrade from 2.2.6 to 2.3.1:
>
> 1) I have do a clone machine with otrs as the real machine (OTRS 2.2.6)
>
> 2) I have upgraded as explain in the UPGRADING file
>
> * install the new release 2.3.1
> * i have copied the Kernel/Config.pm and GenericAgent.pm
> * I have upgrade with DBUpdate-to-2.3.mysql.sql (no error)
> * I have run DBUpdate-to-2.3.pl (no error)
> * I have upgrade with DBUpdate-to-2.3-post.mysql.sql (no error)
>
>
> When I connect to /otrs/index.pl as agent, everything is ok, all work
>
> When a customer connect (/otrs/customer.pl , he have a error message and
> he cannot connect:
>
> No MainObject! at
> /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83.
>
> The line 83 is:
>
>
> # check needed objects
> for (qw(LogObject ConfigObject TimeObject DBObject MainObject)) {
> $Self->{$_} = $Param{$_} || die "No $_!"; <<<< line 83
> }
>
> The customer backend is LDAP.
>
> All is ok and work on the real machine in 2.2.6 since many months.
>
> can you help me ?
>
> I have the same Config.pm than in 2.2.6 .
>
>
> thank you,
>
> Serge
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