Check out the new Defaults.pm of 2.3.x: you can notice that LDAP configuration has slightly changed. I had my LDAP backed broken too after upgrade, so I rewrote from scratch Config.pm using 2.3.2 Defaults.pm as base. Now everything work flawlessly at my site.
Ciao, d. -----Messaggio originale----- Da: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Per conto di Markus Nagel Inviato: martedì 16 settembre 2008 12.37 A: [email protected] Oggetto: Re: [otrs] [UPGRADE 2.2.6 to 2.3.1] No MainObject! at /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83. Hello Serge, have you got a solution for this occurence? We do have the same problem and I'm not sure if it is a misconfiguration or a bug. Thanks in advance Markus Nagel Serge Algarotti schrieb: > > Hi > > I test on a test machine the OTRS upgrade from 2.2.6 to 2.3.1: > > 1) I have do a clone machine with otrs as the real machine (OTRS > 2.2.6) > > 2) I have upgraded as explain in the UPGRADING file > > * install the new release 2.3.1 > * i have copied the Kernel/Config.pm and GenericAgent.pm > * I have upgrade with DBUpdate-to-2.3.mysql.sql (no error) > * I have run DBUpdate-to-2.3.pl (no error) > * I have upgrade with DBUpdate-to-2.3-post.mysql.sql (no error) > > > When I connect to /otrs/index.pl as agent, everything is ok, all work > > When a customer connect (/otrs/customer.pl , he have a error message > and he cannot connect: > > No MainObject! at > /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83. > > The line 83 is: > > > # check needed objects > for (qw(LogObject ConfigObject TimeObject DBObject MainObject)) { > $Self->{$_} = $Param{$_} || die "No $_!"; <<<< line 83 > } > > The customer backend is LDAP. > > All is ok and work on the real machine in 2.2.6 since many months. > > can you help me ? > > I have the same Config.pm than in 2.2.6 . > > > thank you, > > Serge > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support or consulting for your OTRS system? > => http://www.otrs.com/ > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
