Markus, You're issue seems to be the same as the "[UPGRADE 2.2.6 to 2.3.1] No MainObject! at /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83." thread (wow that's a mouthful).
A possible solution was just posted to the list. lqm > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On > Behalf Of Markus Nagel > Sent: Tuesday, September 16, 2008 1:03 PM > To: [email protected] > Subject: [otrs] No MainObject! at > $OTRSHOME/Kernel/System/AuthSession.pmline 83 > > Hello newsgroup, > I hope that there is so out there who can help me, because I > simply don't know where to look at. > We're using OTRS since several years and I'm really > enthusiatic for it, but since the update from version 2.2.7 > to 2.3.2, there is a strange error in customer.pl. > When a customer tries to logon, he receives the following > statement and nothing further happens: > > Software error: > > No MainObject! at /opt/otrs//Kernel/System/AuthSession.pm line 83. > > We're using three backends for customers, the normal > otrs-database, one ldap against ActiveDirectory Win2k3 and > one "external" MySQL-DB. > > We're authenticating customers against ldap OR otrs-DB, > thanks to Ralf Becker's Multiple.pm. > > Everything worked fine under OTRS 2.2.7, but now our > customers get this strange message when they try to login. > > The authentication seems to work fine corresponding to the > SystemLog, also for ldap as for DB-Users, so where could the > error belong to? > > I'd appreciate every little hint. > > Thanks in advance > > Markus Nagel > > PS: > Forgot the System environment: > Suse Linux 9.0 > MySQL 4.0.15 > Perl 5.8.1 > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
