Hello LQ Marshall, yes, you're right, it seems to be the same issue. I just recognized your post after putting mine. I'll give it a try and hope that it helps. Thanks in advance
Markus Nagel LQ Marshall schrieb: > Markus, > > You're issue seems to be the same as the "[UPGRADE 2.2.6 to 2.3.1] No > MainObject! at > /var/www/otrs-231/bin/cgi-bin/../../Kernel/System/AuthSession.pm line 83." > thread (wow that's a mouthful). > > A possible solution was just posted to the list. > > lqm > >> -----Original Message----- >> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >> Behalf Of Markus Nagel >> Sent: Tuesday, September 16, 2008 1:03 PM >> To: [email protected] >> Subject: [otrs] No MainObject! at >> $OTRSHOME/Kernel/System/AuthSession.pmline 83 >> >> Hello newsgroup, >> I hope that there is so out there who can help me, because I >> simply don't know where to look at. >> We're using OTRS since several years and I'm really >> enthusiatic for it, but since the update from version 2.2.7 >> to 2.3.2, there is a strange error in customer.pl. >> When a customer tries to logon, he receives the following >> statement and nothing further happens: >> >> Software error: >> >> No MainObject! at /opt/otrs//Kernel/System/AuthSession.pm line 83. >> >> We're using three backends for customers, the normal >> otrs-database, one ldap against ActiveDirectory Win2k3 and >> one "external" MySQL-DB. >> >> We're authenticating customers against ldap OR otrs-DB, >> thanks to Ralf Becker's Multiple.pm. >> >> Everything worked fine under OTRS 2.2.7, but now our >> customers get this strange message when they try to login. >> >> The authentication seems to work fine corresponding to the >> SystemLog, also for ldap as for DB-Users, so where could the >> error belong to? >> >> I'd appreciate every little hint. >> >> Thanks in advance >> >> Markus Nagel >> >> PS: >> Forgot the System environment: >> Suse Linux 9.0 >> MySQL 4.0.15 >> Perl 5.8.1 >> _______________________________________________ >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
