Hello  Nils,
I can not find thos closed tickets through search function either. It looks 
some program take those closed ticket.


Best Regards

Zhang Qing 


 



-----邮件原件-----
发件人: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 代表 Nils Breunese (Lemonbit)
发送时间: 2008年9月26日 16:28
收件人: User questions and discussions about OTRS.
主题: Re: [otrs] Missing the ticket after it was closed

Qing Zhang wrote:

> I am new to the OTRS. The system works well so far. But I can not find 
> the ticket anymore after I close it. Is there any body can help on 
> this?

You can use the search function.

Nils Breunese.
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