Guten Tag Fabian G. Ferdgelis,
am Mittwoch, 1. Oktober 2008 um 00:01 schrieben Sie:
FGF> Dear Sirs.
FGF> I have this queue tree
FGF> * Networking
FGF> - NET_AR
FGF> - NET_BR
FGF> - NET_US
FGF> And I have a group called AR_Users...
FGF> If I assign RO permissions to Networking queue and RW permissions to
FGF> NET_AR queue then my users can't see any queue.
FGF> I realice some test using diferent kind of permission sets and I
FGF> found that RO permissions doesn't work correctly
FGF> Can anyone helpme??
FGF> Best regards
FGF> _________________________
FGF> Fabián G. Ferdgelis
You have to set "ViewAllPossibleTickets" to "Yes" via sysconfig to get
RO Tickets shown.
--
Mit freundlichen Grüßen
André Bauer
[EMAIL PROTECTED]
System:
Ubuntu 8.04.1/Apache 2.2.8-MOD_PERL/MySQL 5.0.51a/ OTRS 2.3.2
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