Hi Anton,

And thank you for the link.

I have stumble upon a problem.

On the old system they run 2.2.5 and on the new 2.3.3. Following the step by 
step guide I end up with problems.
After doing mysqldump command as outlined in the documentation.
The problem is after I run the mysql -u -r otrs < otrs.sql command. Nothing is 
imported to the database.

When I ran a backup/restore I was able to run the update script and the move 
was a partial success.
I haven't verified any other configuration options is working.

Anyone got a thought why the guide didn't work?


/Joseph

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Anton Gubar'kov
Sent: den 30 oktober 2008 14:32
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Moving OTRS

Hello, Joseph.

Have a look here:
http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&CategoryID=32&ItemID=258

Regards,
Anton Gubarkov

2008/10/30 Joseph Lundback <[EMAIL PROTECTED]>:
> Hi List,
>
>
>
> I am in the process to move a OTRS system from a Windows Small Business
> Server 2003 (Austrian Language version) to a Windows Server 2008 machine.
>
>
>
> And I have failed to find a suitable document that describes how to proceed
> with the move. It might be my google-skills that lacks. J
>
>
>
> What would be the best procedure to follow?
>
>
>
>
>
> Best regards
>
> Joseph Lundback
>
> System Administrator
>
>
>
>
>
> ________________________________
> The information in this E-mail is confidential. If you are not the intended
> recipient please notify the sender immediately and delete this E-mail
> without reading, using or disseminating the information contained in it.
> Although Touchbet Ltd believes this E-mail and any attachments are free of
> any virus or other defect which may affect a computer, it is the
> responsibility of the recipient to ensure that it is virus free and Touchbet
> Ltd does not accept any responsibility for any loss or damage arising in any
> way from its use.
>
> _______________________________________________
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

The information in this E-mail is confidential. If you are not the intended 
recipient please notify the sender immediately and delete this E-mail without 
reading, using or disseminating the information contained in it. Although 
Touchbet Ltd believes this E-mail and any attachments are free of any virus or 
other defect which may affect a computer, it is the responsibility of the 
recipient to ensure that it is virus free and Touchbet Ltd does not accept any 
responsibility for any loss or damage arising in any way from its use.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to