Thanks for the info.
Unfortunately I'm nt skilled enough to develep a custom template.
I will wait then untill one of the next releases will do this.

Kind regards
Filip Ruymen

2008/11/21 Obee, Daniel <[EMAIL PROTECTED]>:
> The only thing that comes close to what you say is the option 'Queue View' in 
> the personal preferences. Here you can choose a 'light' version of the view 
> which contains fewer ticket information and thus is a little more laid out.
>
> There's a good chance though, that in one of the next releases there will be 
> a direct choice of views in the queue. OTRS, Jamba and me are currently 
> working on a development that goes that direction.
>
> If you cannot wait, you might wanna ad a custom template to the system. More 
> on that you'll find in the otrs FAQ and the developers manual.
>
> Greets
> Daniel
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