Hello, Is there someone who can help on this issue ?
Thanks beforehand, -- Sebastien Bourgasser -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sebastien Bourgasser Sent: Thursday, December 04, 2008 5:35 PM To: [email protected] Subject: [otrs] Default subject value for customer follow up Hello the list, I'm trying to set a default value for the subject field of the CustomerTicketZoom form. The corresponding code is: <input type="text" name="Subject" value="$QData{"Subject"}" size="70"/> and $QData{"Subject"} is always empty. Is there a way to fill this variable with the content of the first article's subject to prevent the customer to set a new subject at each reply ? I tried to replace $QData{"Subject"} with $QData{"Article::Subject"} but it's always empty. Is there also a way to dump the content of $QData ? Thanks beforehand. -- Sebastien Bourgasser _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
