> > Does anyone know if it is possible to MOVE or DELETE a single phone > > conversation or note, for that matter, to a different ticket? > > > > We had a agent make some notes in a customers ticket with the > > intention of placing them in the associated ticket. I need > to delete or move this entry. > > > > Thanks in advance... > > > > Only per SQL Statement. >
Um,Duh... Sorry, that was so obvious. Thanks, Shawn, for the response. Problem fixed in all of 35 seconds. LQ out _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
