Does anyone know if it is possible to MOVE or DELETE a single phone conversation or note, for that matter, to a different ticket?
We had a agent make some notes in a customers ticket with the intention of placing them in the associated ticket. I need to delete or move this entry. Thanks in advance... Lawrence _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
