did you configured /otrs/index.pl?Action=AdminAutoResponse ?
On Wed, Jan 21, 2009 at 3:51 PM, bis <[email protected]> wrote: > Hiya > > I would be most grateful if someone could kindly advise me on how to fix the > following problem: > > Whn I opened a ticket and used to have "compose answer (email)" (on the right > hand side, under "Queue", "Type", "Priority" etc.), now I have got "Your own > Ticket (Compose Follow up)" and when I click the "Compose Follow up" link, it > goes to an error page with the following error message: > > > Error: Module Kernel::Modules::AgentTicketCustomerFollowUp not registered in > Kernel/Con[..] > > Comment: Please contact your admin > Bug Report: > > Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.5 OS: linux Time: Wed Jan 21 > 13:47:57 2009 > > Message: Module Kernel::Modules::AgentTicketCustomerFollowUp not registered > in Kernel/Config.pm! > > Traceback (16291): > Module: Kernel::System::Web::InterfaceAgent::Run (v1.23) Line: 555 > Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47 > > > > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
