New to OTRS, please bear with me.

OTRS seems to be running fine for me, but when I tried to install the FAQ module I get:

Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Feb  3 10:59:12 2009

Message: Need File/Package!

Traceback (4543):
   Module: Kernel::Output::HTML::Layout::Error (v1.110.2.6) Line: 1312
   Module: Kernel::Output::HTML::Layout::ErrorScreen (v1.110.2.6) Line: 1291
   Module: Kernel::Modules::AdminPackageManager::Run (v1.65.2.4) Line: 1265
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.35) Line: 824
   Module: /opt/otrs/bin/cgi-bin/index.pl (v1.87) Line: 47


Unfortunately there seems to be no indication of what File/Package might be needed.

And I could not find anything in the, ahem, FAQ ...


begin:vcard
fn:Peter Dyke
n:Dyke;Peter
org:Computer Variations
adr:;;PO Box 34683;San Diego;CA;92163;USA
email;internet:[email protected]
tel;work:619 468 3400
tel;fax:619 374 2175
x-mozilla-html:TRUE
url:http://www.compuvar.com
version:2.1
end:vcard

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